Travelodge Suites Virginia Beach Oceanfront

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Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a sincerely apology for your stay and the events described in your review. All of our rooms are thoroughly cleaned and deodorized between guests but in this case it would appear that we may not have achieved success. As for the plates in the room local public health regulations don't allow us to stock the room with plates and utensils so guests are encouraged to bring their own for use. I apologize that this message was not relayed to you when making your reservation. If you would like to call the hotel and speak to me directly I would like to further learn from your experience and invite you to visit us later this season and offer us a chance to redeem ourselves in your mind.Regards,Travelodge Suites Oceanfront, Virginia BeachS PatelAGM757 425-0650 « hide

Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a sincerely apology for your stay and the events described in your review. All of our rooms are thoroughly cleaned and deodorized between guests but in this case it would appear that we may not have achieved success. We also have recently hired a head housekeeper to work with our staff and achieve a new level of cleaning. I apologize again for your stay and I hope that given a new chance in the future you will see the benefits of the new position to our guests. If you would like to call the hotel and speak to me directly I would like to further learn from your experience and invite you to visit us later this season and offer us a chance to redeem ourselves in your mind.Regards,Travelodge Suites Oceanfront, Virginia BeachS PatelAGM757 425-0650 « hide

Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a sincerely apology for your stay and the events described in your review. All of our rooms are thoroughly cleaned and deodorized between guests but in this case it would appear that we may not have achieved success. In addition, we have taken on a spring project to paint many of our rooms to give them a fresh look. If you would like to call the hotel and speak to me directly I would like to further learn from your experience and invite you to visit us later this season and offer us a chance to redeem ourselves in your mind.Regards,Travelodge Suites Oceanfront, Virginia BeachS PatelAGM757 425-0650 « hide

Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a sincerely apology for your stay and the events described in your review. As a beachfront hotel keeping the grounds clean is a challenge especially on windy days. The housemen works hard to keep the grounds free of trash and debris. All of our rooms are thoroughly cleaned and deodorized between guests but in this case it would appear that we may not have achieved success. If you would like to call the hotel and speak to me directly I would like to further learn from your experience and invite you to visit us later this season and offer us a chance to redeem ourselves in your mind.Regards,Travelodge Suites Oceanfront, Virginia BeachS PatelAGM757 425-0650 « hide

Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a sincerely apology for your stay and the events described in your review. The gentlemen that works in the night shift is typically a hospitable, friendly individual. Having said that thank you for bringing this to my attention so I may discuss this with him. If you would like to call the hotel and speak to me directly I would like to further learn from your experience and invite you to visit us later this season and offer us a chance to redeem ourselves in your mind.Regards,Travelodge Suites Oceanfront, Virginia BeachS PatelAGM757 425-0650 « hide

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 7574250650.Sincerely,S Patel AGM « hide

Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a sincerely apology for your stay and the events described in your review. All of our rooms are thoroughly cleaned and deodorized between guests but in this case it would appear that we may not have achieved success. If you would like to call the hotel and speak to me directly I would like to further learn from your experience and invite you to visit us later this season and offer us a chance to redeem ourselves in your mind.Regards,Travelodge Suites, Virginia Beach OceanfrontS. PatelAGM757 425-0650 « hide

Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a sincerely apology for your stay and the events described in your review. All of our rooms are thoroughly cleaned and deodorized between guests but in this case it would appear that we may not have achieved success. If you would like to call the hotel and speak to me directly I would like to further learn from your experience and invite you to visit us later this season and offer us a chance to redeem ourselves in your mind.Regards,Travelodge Suites Oceanfront, Virginia BeachS PatelAGM757 425-0650 « hide